1. Introduction
At Advantage ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tennis analytics platform and services (the "Service").
We are committed to complying with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the European General Data Protection Regulation (GDPR), where applicable.
Please note that Advantage does not collect any health or biometric data.
By using the Service, you agree to the collection and use of your information as described in this policy. Please read it carefully to understand our practices regarding your personal data.
If you do not agree with our policies and practices, please do not use the Service.
2. Information We Collect
When you use Advantage, we collect the following types of information:
Personal Information: This includes your name, email address, username, and any other information you provide when creating an account.
Performance Data: This includes match statistics, scores, and other tennis-related performance data you submit to the Service.
Usage Data: We collect information about how you interact with the Service, such as IP addresses, device type, browser information, pages visited, and timestamps.
Third-Party Data: If you connect your account to third-party services or platforms, we may receive information from those services in accordance with your consent.
Please note that Advantage does not collect or store payment or billing information. All payments are processed securely by our trusted third-party payment providers.
We do not collect health or biometric data.
3. How We Use Your Information
Advantage uses the information we collect for the following purposes:
- To provide, operate, and maintain the Service.
- To process your account registration and manage your subscription plans.
- To analyze and generate tennis performance reports based on the data you submit.
- To communicate with you, including sending service-related announcements, updates, and support messages.
- To improve and customize the Service and develop new features.
- To detect, prevent, and address technical issues, fraud, or abuse.
- To comply with legal obligations.
We do not use your personal data for marketing purposes unless you explicitly opt-in.
4. How We Share Your Information
We do not sell your personal information.
We may share your information with:
Service Providers: Trusted third-party companies that perform services on our behalf, such as data hosting, analytics, and customer support.
Legal Authorities: If required by law, legal process, or to protect the rights, property, or safety of Advantage, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
With Your Consent: We may share your information with third parties if you give us explicit permission to do so.
We require all third parties to handle your information securely and in accordance with applicable data protection laws.
5. User Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Access: The right to request a copy of the personal data we hold about you.
Correction: The right to request correction of inaccurate or incomplete data.
Deletion: The right to request deletion of your personal data, subject to certain legal exceptions.
Data Portability: The right to request a portable copy of your data in a commonly used format.
Opt-Out: The right to opt out of receiving marketing communications from us.
Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
To exercise these rights, please contact us at team@advantage-analytics.com.
We will respond to your requests in accordance with applicable laws.
6. Cookies and Tracking Technologies
Advantage uses cookies and similar tracking technologies to enhance your experience, analyze usage, and improve the Service.
Essential Cookies: Necessary for basic operation of the Service.
Analytics Cookies: Help us understand how users interact with the Service to improve functionality.
We do not use cookies for advertising purposes.
You can control or disable cookies through your browser settings; however, some features of the Service may not function properly if cookies are disabled.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
These measures include encryption, secure servers, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Data Retention
Advantage retains your personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
When data is no longer needed, we securely delete or anonymize it.
Match video: Uploaded match video is kept for up to one year after it was last viewed, then deleted. You can remove a video sooner at any time.
Team matches: Matches you file to a team on Advantage belong to that team and stay with it if you delete your account. Your details as uploader are removed from them. Your personal matches are deleted with your account.
9. International Data Transfers
Advantage's servers and service providers may be located in various countries, including the United States.
By using the Service, you acknowledge and consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
We take appropriate measures to ensure that your data is protected in accordance with applicable laws, including implementing standard contractual clauses where required.
10. Children's Privacy
Children cannot create their own Advantage account. A player under 18 uses Advantage through an account that their parent or legal guardian creates and manages. We collect information about a junior player only through that account, with the guardian's consent, as described in our Guardian Terms.
If we learn that we have collected personal information from a child under 13 without a parent or guardian's consent, we will take prompt steps to delete it.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at team@advantage-analytics.com.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Service.
When we make material changes, we will notify you by posting the updated policy on our Service and updating the "Last Updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of the Service after changes constitutes acceptance of the revised policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: team@advantage-analytics.com